Because We Care
At AE Art&Poetry, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
-All canvas purchases are final
-Links to digital purchases can be resent for free within the first 7 days of receiving the item (only with proof of an incorrect link and receipt)
-Digital links will not be resent after the 30 day expiration
-Poetry book purchases and returns must me done through Amazon.com
-Clothing, decor, and accessory purchases and returns must be done through Teespring.com
Information such as your phone number, address, email, and name are only used for shipping and billing purposes. If your purchase requires that an item(s) be shipped to you, USPS will be given you name, address, and phone number. In any other circumstances, your information will remain private and will not be given out.